Perform Release and Acceptance of Solution Quotations
Joule enables you to release, accept, or perform both actions together on solution quotations in Open or In-Process status.
Perform Release and Acceptance of Solution Quotations is a SAP Joule capability for Private Edition in the Sales area. It supports 3 use case(s).
Prerequisites
| Business Roles | SAP_BR_CUSTOMER_SERVICE_MGR, SAP_BR_SERVICE_MANAGER |
SAP Documentation
Use Cases (3)
| Use Case | Details | Sample Requests |
|---|---|---|
| Perform Release of solution quotations in Open or In-Process status | Joule checks if the solution quotation is in Open or In-Process status and asks for a confirmation if you want to release the solution quotation. If the solution quotation is already in the requested status, Joule notifies you accordingly. | Release the solution quotation 12345. |
| Perform Acceptance of solution quotations in Released status | Joule checks if the solution quotation is in Released status and asks for a confirmation if you want to accept the solution quotation. If the solution quotation is already in the requested status, Joule notifies you accordingly. | Accept the solution quotation 12345. |
| Perform Release and Acceptance of solution quotations in Open or In-Process status | Joule checks if the solution quotation is in Open or In-Process status and asks for a confirmation if you want to release and accept the solution quotation. If the solution quotation is already in the requested status, Joule notifies you accordingly. | Release and accept the solution quotation 12345. |