Service Contracts Analysis (F3942)
With this app, you can display service contracts by contract value as well as various other key performance indicators. The app enables you to see at a glance whether your profit margin is low for a particular service contract, service organization, or region. You access this app through the Service Management Overview app.
Service Contracts Analysis (F3942) is a SAP Fiori application of type Analytical. It uses 3 OData service(s). It is linked to 2 CDS view(s).
OData Services (3)
| Technical Name | Namespace | Version | Software Component |
|---|---|---|---|
| /SSB/SMART_BUSINESS_RUNTIME_SRV | /SSB/ | ||
| C_SERVICECONTRFINLIST_CDS | |||
| C_SRVCCONTRFINQUERY_2_CDS |
Linked CDS Views (2)
| CDS View | VDM Layer | Description |
|---|---|---|
| C_ServiceContrFinList | CONSUMPTION | Service Contract Finance List |
| C_SrvcContrFinQuery_2 | CONSUMPTION | Finance Data in Service Contract – Query |
App Information
| Application Component | CRM-S4-ANA-BI |
| Semantic Object | *, ServiceContract |
| SAPUI5 Component | $ssuite.smartbusiness.runtime.s1$ |
| BSP Application | SBRT_APPSS1 |
| Business Catalog | SAP_CRM_BC_CONTR_ANALYTICS |
| Business Roles | Customer Service Manager (Customer Management) |
| Technical Catalog | SAP_TC_S4CRM_SERV_COMMON |
| Product | SAP S/4HANA (Private Cloud and On-Premise) |
Documentation
Overview
With this app, you as a customer service manager can obtain a graphical overview of key service process data and gain insights into the current service situation. You can display detail information that helps you examine and analyze data across various dimensions.